Focus
Big goals require big moves, and big moves require focus. We’ll focus our energy and resources on three things: clinical and academic excellence, Team RVH, and exceptional patient experience.
Drive clinical and academic excellence.
We’ll be a regional academic health sciences centre. As a full-scale teaching hospital and research institute, we’ll offer the latest in complex, specialized care at scope and scale that meet our region’s needs.
Using state-of-the-art tools, we’ll teach the next generation of practitioners to be both exceptional and compassionate. As a national leader in research at the bedside, we’ll improve care now, not years in the future. The cornerstone of our work will always be collaborative partnerships, to give you the care you need – at RVH or elsewhere in our regional ecosystem of care.
Tracking big moves
You’ll know we’re making progress by our:
- Continuously improving performance indicators for quality
- Increased number of collaborations with academic institutions and research partners
- Increased number and effectiveness of our partnerships with care providers that support the right care, at the right place and time
Cultivate fulfilled, high-performing teams
The drive for excellence fuels Team RVH. We’re a workforce equipped for today and primed for the challenges of tomorrow. Driven by our shared purpose and as we live our values, each member of Team RVH is powered by the impact they have on the people they care for.
Top talent, regardless of specialization or career stage, will aspire to join RVH, knowing it is an important career achievement. Through a culture of continuous learning, our people will grow in their roles, supported by the best tools and resources to unlock their potential.
We attract and retain an engaged and talented team that feels cared for and valued.
Our diverse perspectives and unique experiences will continue to ignite innovation and foster belonging. Diversity is critical to our collective success.
Tracking big moves
You’ll know we’re making progress by our:
- Increased number of qualified candidates
- Increased Team RVH engagement
- Improved retention of diverse staff, physicians and volunteers
Make exceptional patient and family experiences
Offering culturally informed care, Team RVH will continue to understand and honour diverse perspectives and needs. We will eliminate disparities and promote equity to ensure fair access to care for all. We will recognize and act on the unique needs of Indigenous People.
Our patients and families will feel comfortable and safe. We’ll offer as many care options as possible, with patients and families remaining active participants in that process. They’ll also easily navigate the connections between RVH and our community care partners.
Our patient and family experience will not only help people heal; it will ensure they feel respected, informed and empowered.
Tracking big moves
You’ll know we’re making progress by our:
- Improved patient satisfaction
- Improved evidence of equitable access